Contact & Support
Get help with Jynno accounts, image and video tasks, payments and privacy. Send a support request and follow replies from your account.
Last updated: 2026-10-04
Contact support
Use the support button below to send a request. Sign in to submit a ticket and keep your request linked to your account. You can read replies and follow up from your support requests.
What to include
For a generation problem, include the task ID and what went wrong. For a payment question, include the order reference, purchase date and the email associated with your account. For a privacy request or content report, describe the information or item involved and the action you are requesting.
Do not send passwords, access tokens, full card numbers or card security codes. Screenshots should hide sensitive payment information.