Billing & Payments
Understand Jynno subscriptions, credit top-ups and Waffo checkout. Check billing intervals, order records, credit validity and cancellation.
Last updated: 2026-10-04
Plans and credit packs
The Pricing page lists the current plans, credit amounts, billing intervals and purchase conditions. Check the amount, currency and any taxes shown at checkout before paying. The final checkout information applies to that purchase.
Subscriptions renew at the billing interval shown at checkout until canceled. Credit top-ups are separate one-time purchases and do not renew automatically. Current top-ups require an active membership; review the purchase conditions before choosing a pack.
Payment processing
Jynno uses Waffo for checkout. Available payment methods depend on your location and the checkout shown for your order. Enter payment details only into the payment provider's checkout. The seller, applicable taxes and receipt information are displayed there. Learn more about Waffo's payment services.
A browser redirect alone does not confirm payment. Jynno applies the purchase after confirming payment with Waffo. If you were charged but the purchase is still pending, check your order record and contact support instead of buying again.
Orders, subscriptions and credits
Sign in to see payment records, your subscription and credit history. Credits have the validity and usage conditions shown for the purchase. Subscription credits and separately purchased credits may have different expiry dates; use your account records to check each grant.
Canceling a subscription
Open subscription settings, choose the active subscription and request cancellation. Review the confirmed status and effective end date. Cancellation stops renewal once confirmed; it does not by itself refund an earlier payment. If cancellation cannot be confirmed, contact support with the subscription reference.
Generation charges and cash refunds
The generation interface shows the credit cost before submission. A confirmed technical failure or eligible cancellation can restore the task's credits. When a task status is unconfirmed, its credits remain reserved until the status has been checked. Returning task credits is separate from refunding a purchase to your payment method.