Privacy Policy

Jynno is operated by Allen. Allen is responsible for the personal information handled by Jynno. For privacy requests, contact support@jynno.com.

Information used to operate the service

Jynno uses Google sign-in and receives your Google account identifier, email address, name and profile picture to create and manage your Jynno account. Jynno keeps account and session records to maintain your login.

Jynno stores your account details, prompts, uploaded reference media, generation settings and results, task status, credit history, orders and support requests. These records are used to authenticate you, deliver and recover generations, account for credits and resolve disputes.

Jynno uses Cloudflare Turnstile to protect sign-in from automated abuse. Cloudflare processes browser and network signals to verify the request. Jynno checks the verification result and keeps temporary request counters using hashed account or network identifiers to enforce abuse limits. These counters expire after their relevant limit window. See Cloudflare’s Privacy Policy for its processing practices.

Model, storage and payment providers

The AI services used to complete your request receive your prompts and required reference media. This includes Agent3 for image requests handled by that service. Generated results are stored so you can retrieve them from your account. Waffo processes payments and receives necessary buyer, order and checkout information. These providers process information according to their own terms; their retention and processing policies may differ from ours.

Private and public media

New generations and uploads require account access by default. Authorized administrators may access records to support the service. Choosing public visibility shares your result and prompt in the community gallery. Sharing an Agent conversation also makes the media included in that conversation accessible to its viewers. Removing public visibility or stopping conversation sharing restricts future access through Jynno; it cannot recall copies already downloaded. AI providers receive temporary access to the reference media needed for your request. Public examples on our marketing pages remain publicly accessible.

Removing a creation from history hides its task record; it does not immediately erase stored media, provider records, order or credit records. Contact support for deletion requests. We retain records needed to deliver the service, investigate billing or fulfill applicable obligations; Jynno reviews deletion requests and explains any retained records.

Your privacy choices

Depending on applicable law, you may request access, correction, deletion, restriction, objection or a portable copy of your personal information by emailing support@jynno.com. We may ask for information needed to verify your identity and respond within applicable legal deadlines. Where processing relies on consent, you may withdraw it for future processing. You may also raise a complaint with a competent data protection authority.

Cookies and contact

Cookies maintain your login session and language preference. A referral cookie may record a campaign source. When analytics or third-party support services are enabled, they may receive page, browser and interaction information. See the Cookie Policy for cookies, browser storage and provider links. Use the contact page to request access, correction or deletion, or report a privacy concern. Security measures reduce risk but cannot guarantee that every file or service will always remain secure.